Features | Bloom Suite

Industry-Ready Systems (2026)

✓ Digital hair, scalp & skin consultations

Structured assessment of length, density, porosity, scalp and skin, with clear findings and the reasons behind them.

✓ Colour-outcome prediction

Levels of lift, the undertones that will show, number of sessions needed, and a risk rating before you start.

✓ Virtual colour try-on (AR-style)

Clients see a new shade on their own photo. Tap to auto-select hair and compare before and after.

✓ Plain-language summaries

A clear, honest written summary for the client after every consultation.

✓ Virtual video consultations

Bookable online, with a secure video link created automatically for client and stylist.

✓ Hourly pricing

Charge by the hour for long colour work, with time adjusted for hair length, density and texture.

✓ Gender-neutral pricing

Price by hair length, not gender, with a pricing fairness check that flags gendered services.

✓ Tiered menus & premium add-ons

Essential, Signature and Premium tiers plus bolt-on bond-building and gloss treatments.

✓ Biotech & longevity treatments

Tag biotech, scalp-health, anti-ageing and preventative services, and sell long-term programmes.

✓ Transparent "expected results"

Honest, realistic outcomes and timelines shown on every service page.

✓ Ingredient-led retail

Key actives, benefits and "why it works" education, with shop filters for ceramides, peptides, niacinamide, probiotics and collagen.

✓ Tools & hybrid products

Sell devices and multi-benefit products, and book styling lessons.

✓ Minimalist home-care routines

Each consultation builds a 3-product routine matched to the client's concerns, shared in their portal.

✓ Staff wellness check-ins

Anonymous mood, energy and stress pulse, with private follow-up requests.

✓ Overtime boundaries

Weekly hour limits per person, with near-limit and over-limit alerts on the dashboard.

✓ Support partners

Mental-health and EAP contacts available to every team member.

✓ Growth readiness score

A live checklist on the dashboard showing which industry shifts your business has adopted.

✓ Installable apps

A client app and a staff app that install on iPhone, iPad, Android, Windows and Mac, with home-screen icons, shortcuts and an offline screen.

✓ Real-time sync

A booking, sale or change made on any device appears on every other open screen within seconds, with no refreshing needed.

Appointment & Booking Management

✓ 24/7 online booking

Clients book any time, day or night — no phone calls needed.

✓ Full calendar & staff calendars

See every staff member's day at a glance, filterable by location.

✓ Multiple staff & locations

Run one site across as many branches and team members as you need.

✓ Service scheduling & buffers

Set processing/finishing time so staff are never double-booked.

✓ Recurring appointments

Book weekly regulars in one go, automatically.

✓ Group bookings & classes

Sell spots in group classes with live capacity tracking.

✓ Waitlist

Capture demand for full days and fill cancellations fast.

✓ Direct booking links

Send a client straight to a specific stylist's availability.

✓ Instant confirmation

No back-and-forth — bookings confirm immediately.

✓ Client reschedule & cancel

Clients manage their own bookings from their portal.

✓ Deposits & upfront payments

Require a deposit on premium services to cut no-shows.

✓ Cancellation & no-show policies

Set your policy once — shown automatically at booking.

✓ Automated confirmations & reminders

Templates ready to connect to your SMS/email provider.

✓ Booking notifications

Staff get notified the moment a new booking comes in.

✓ Pop-up booking

Clients book in a few taps from any page: service, professional, time, done.

✓ Smart staff assignment

"Any professional" bookings are automatically given to the free team member with the lightest day.

Customer / CRM Management

✓ Full client profiles

Contact info, history, notes, and preferences in one place.

✓ Appointment & purchase history

Every visit and every sale, always on hand.

✓ Allergies & patch-test records

Flagged clearly on the client profile for staff safety.

✓ Client documents

Upload before/after photos, consent forms, and files.

✓ Saved payment cards

Tokenized cards on file for faster repeat checkout.

✓ Memberships, packages & gift cards

Sell recurring revenue and prepaid bundles with ease.

✓ Loyalty points & balances

Automatic points on every sale, redeemable anytime.

✓ Communication history

A full log of calls, notes, and messages per client.

Consultation & Consent Forms

✓ Consultation & intake forms

Capture goals and history before the first visit.

✓ Consent forms

Digitally signed, timestamped, and stored per client.

✓ Patch-test records

Track patch tests ahead of colour or chemical treatments.

✓ Digital signatures

Clients sign on their own device — no paper.

✓ Required-before-appointment forms

Block a booking until required forms are completed.

Staff Management

✓ Individual staff accounts & logins

Every team member gets their own secure login.

✓ Roles & permissions

Control who can see financials, manage staff, or view reports.

✓ Working hours & shift scheduling

Set weekly hours and time off per staff member.

✓ Service assignment & custom pricing

Assign services per staff with optional custom rates.

✓ Commission calculations

Automatic commission on every completed sale.

✓ Timesheets

One-tap clock in/out, tracked per location.

✓ Payroll runs

Generate pay runs from hours + commission in seconds.

✓ Team performance & profiles

See revenue and bookings per staff member, with public bios.

Everything a modern beauty business needs